At FrameBit, we strive to deliver your order quickly and reliably. This Shipping Policy explains how we process, ship, and deliver our products worldwide.
1. Processing Time
- Orders are typically processed within 2-4 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotions, processing times may be longer.
2. Shipping Methods & Costs
- Shipping costs are calculated at checkout based on the delivery address, weight, and shipping method selected.
- Free shipping may be available for some orders.
3. Delivery Times
Estimated delivery times:
- North America: 4-8 business days
- Europe: 4-8 business days
- Latin America: 4-8 business days
Please note that these are estimates only and actual delivery times may vary due to customs delays, weather, or other factors outside our control.
4. Customs, Duties & Taxes
- International orders may be subject to customs duties, import taxes, or fees imposed by your local government.
- These charges are not included in our product prices or shipping costs.
- You are responsible for paying any applicable customs fees upon delivery.
- We cannot predict these charges, as they vary by country.
5. Shipping Restrictions
- Some products (e.g., electronics, batteries, toys with small parts) may be restricted or prohibited in certain countries. Please check your local import regulations before ordering.
- We do not ship to PO boxes or military addresses in certain regions.
6. Delays & Lost Packages
- We are not responsible for delays caused by customs, courier backlogs, or incorrect delivery information provided by the customer.
7. Incorrect or Damaged Items
If you receive the wrong item or your order is damaged during shipping, contact us within 7 days of delivery with photos. We will arrange a replacement or refund at no additional cost.
8. Contact Us
If you have questions about shipping, please contact us at:
📧 support@framebit.shop