FrameBit (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://framebit.shop (“Site”) and when you purchase our products.
By using our Site, you agree to the practices described here.
1. Information We Collect
We may collect the following types of personal information:
- Identifiers: name, email, phone number, billing/shipping address.
- Order information: products purchased, payment method, transaction details.
- Technical data: IP address, browser type, device information, cookies.
- Marketing preferences: newsletter subscriptions, communication preferences.
2. How We Use Your Information
We use your personal information to:
- Process and deliver orders.
- Provide customer service and support.
- Communicate updates, promotions, or legal notices (if you’ve opted in).
- Improve our website, products, and services.
- Comply with legal obligations (tax, customs, consumer protection).
3. Sharing of Information
We may share your data with:
- Service providers: payment processors, shipping carriers, IT/hosting services.
- Legal authorities: if required by law, regulation, or legal process.
- Business transfers: in the event of a merger, acquisition, or sale of assets.
We do not sell your personal data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
- EU/EEA users will be asked for cookie consent before non-essential cookies are set.
- You can manage or disable cookies in your browser settings.
See our Cookie Policy [link] for details.
5. International Data Transfers
As we operate globally, your personal information may be transferred to and stored in countries outside your own.
- For EU/EEA users, we rely on adequacy decisions or Standard Contractual Clauses (SCCs) to safeguard your data.
- For other regions, we take reasonable measures to protect your data when transferring it internationally.
6. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law (e.g., tax or accounting records).
7. Your Rights
Depending on your location, you may have the following rights:
- Access & Portability – request a copy of the data we hold about you.
- Correction – ask us to update or fix inaccurate information.
- Deletion – request we erase your personal data, subject to legal limits.
- Restriction – ask us to limit certain data processing activities.
- Opt-out of marketing – unsubscribe from promotional emails anytime.
- Opt-out of sale/sharing (California, USA) – you may request that we do not sell or share your personal data.
- Withdraw consent (EU, Brazil, etc.) – if processing is based on your consent, you may withdraw it at any time.
To exercise these rights, contact us at support@framebit.shop. We may need to verify your identity before responding.
8. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Children’s Privacy
Our Site is not directed to children under the age of 13 (US) or 16 (EU). If we learn we have collected personal data from a child without proper consent, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@framebit.shop